1 - Defining Remote and Virtual Teams
Managing Relationships, Communication, and TasksMeeting Your and Your Team’s Needs
2 - Management Requirements for Remote and Virtual Teams
Moving from Reactive to ProactiveUnderstanding Team Member’s Unique SituationsKeeping Everyone InformedInnovating with Virtual TeamsManaging Work OutputsOverseeing Separated Team MembersDefining and Building Relationships with Stakeholders
3 - Team Dynamics
Creating Team IdentityForming Remote and Virtual TeamsManaging the Storming ProcessGetting to Norming and StormingCreating and Governing with Ground RulesTracking Team PerformanceSetting Expectations and Providing Feedback
4 - Making Technology Work for You
Communicating with and Coordinating Your TeamAvoiding the Technology TrapDeveloping Effective Communication Across Various MediumsChoosing the Right Technology Platform
5 - The Impact of Culture and Language
Recognizing Cultural Characteristics and DifferencesBuilding Cultural KnowledgeManaging Across Time ZonesRespecting Non-Working Time
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Executives, directors, managers, and others tasked with making important decisions for their organizations.